The Calgary Business Owners’ Guide To IT Support Services And Fees
What You Should Expect To Pay For IT Support For Your Small Business (And How To Get Exactly What You Need Without Unnecessary Extras, Hidden Fees And Bloated Contracts)
Read This Guide and You’ll Discover:
The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.
A common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you’ll learn what it is and why you need to avoid agreeing to it.
Exclusions, hidden fees and other “gotcha” clauses IT companies put in their contracts that you DON’T want to agree to.
How to make sure you know exactly what you’re getting to avoid disappointment, frustration and added costs later on that you didn’t anticipate.
21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data.
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Technical support in less than 60 seconds.
In the past, our technical support provider would have to try and fit us in, sometimes days later. Now, we call and are speaking to a technician from Your IT Results Inc. in less than 60 seconds. The worry is taken away from having to try and fix things ourselves or hope something doesn’t go wrong outside of regular business hours with 24/7 coverage. Your team does not make us feel like we are idiots because we don’t know as much about IT as they do. I wouldn’t hesitate to refer Your IT Results Inc. and in fact I have already.