Technical support in less than 60 seconds.
In the past, our technical support provider would have to try and fit us in, sometimes days later. Now, we call and are speaking to a technician from Your IT Results Inc. in less than 60 seconds. The worry is taken away from having to try and fix things ourselves or hope something doesn’t go wrong outside of regular business hours with 24/7 coverage. Your team does not make us feel like we are idiots because we don’t know as much about IT as they do. I wouldn’t hesitate to refer Your IT Results Inc. and in fact I have already.
Quick response times even during the evenings and weekends.
Your IT Results and their team operate with the highest level of integrity while providing customer service in an industry that it seems to be missing. They always seem to be available with quick answers to our questions or issues, this is critical to us because our volunteers often work
evenings and weekends. They take the time to listen to our needs and work with in our budget to maximize the services they provide us. As a registered charity this is critical to us.
Our issues are as important to Your IT Results as they are to us.
Trust is the foundation of any relationship, I put my trust in the team at Your IT Results Inc. knowing they are the IT experts so I don’t have to be. I personally know two other business leaders who use Your IT Results Inc on of whom I referred to Your IT Results Inc directly. All of us would and do, without reservation and with confidence, refer their services to our own clients.
“Customer service driven” Not just a tagline.
I have highly recommend Your IT Results and their team to other business leaders, their customer service is unmatched. We have been clients for over 6 years and continue to rely on their expertise in cybersecurity, cloud services, and computer support. They are amazingly quick to answer emails or phone calls and work with us to find a solution that fits OUR needs. They put the needs of our business first and provide the best customer service experience with our IT Support.
HR Workplace Matters
Trustworthy with the fastest response times.
The team at Your IT Results helps us understand what we NEED to know to keep our systems and our clients information as secure as possible from hackers. They take the time to go through what we have and explain what needs to be replaced or added, keeping our budget in mind. They are great communicators, taking the time to talk to us without talking down to us. We feel they respect our employees and are part of our team. Your IT Results is knowledgeable, honest, and very trustworthy. We don’t hesitate to refer them to anyone looking for IT help.
Friendly, Professional, Knowledgeable and Prompt!
Our office is fast-paced and chaotic. We need to have IT support quickly, and Your IT Results Inc. provides answers right away. Our cybersecurity, computers, Microsoft 365, and suggestions on how to best use what we have and what is coming. The help desk team is knowledgeable and never speaks down to us while providing very prompt service. We 100% suggest going with Your IT Results Inc.
Sons of Electric
Computer Security Is Priority #1
Cybersecurity for our company, as well as our client’s data, is critical to us, and Your IT Results Inc. keeps us protected against the continually increasing threats. The help desk usually answers our calls live or within a minute, and they speak in easy to understand terms with NO GEEK SPEAK. Fast answer times and incredible service is why we recommend Your IT Results Inc!
Bercal Food Services ltd.